Terms and Conditions
Last updated: September 29, 2026
These Terms govern your use of the Thrive Medical, LLC ("Thrive Medical," "we," "us," or "our") website, booking platform, and services. By using our website, booking a visit, or receiving care from us, you agree to these Terms.
Your care is also governed by the consent documents you sign before treatment begins. If those documents conflict with these Terms, the consent documents and applicable law control clinical matters.
1. Who we are
Thrive Medical, LLC is a Wyoming limited liability company providing clinician-guided virtual weight management and wellness services to Wyoming residents. Your care is provided by Alison Brady, PA-C, a Physician Assistant licensed in the State of Wyoming.
Contact: Thrive Medical, LLC Email: alison@thrivewyo.com
Phone: 307-363-0838 | Fax: 307-219-9199
2. Eligibility
Our services are for adults 18 years and older who are Wyoming residents. Because your provider is licensed in Wyoming, you must be physically located in Wyoming during your visits. You agree to give us accurate, current information and to update us if your health, medications, contact details, or payment information change.
3. Your Visits
•How it works. Your visits take place virtually — by phone or video — instead of in person. You will need a private location and a working phone or internet connection. In person visits are available by request.
•Benefits and limits. Virtual visits are convenient and accessible, especially in a rural state. Technology can fail, though, and your provider cannot perform a hands-on physical exam. If technology fails during a visit, we will reconnect or reschedule. If your provider determines your needs cannot be safely met virtually, you will be advised to seek in-person care.
•Alternatives and consent. You may choose in-person care with a local provider at any time, and you may withdraw your consent to virtual visits at any time. If you do, we will discuss your options, including transferring your care.
•Not for emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room. If you are in crisis, call or text 988.
•When care begins. A provider-patient relationship is created only after you complete a consultation and are accepted for care. Browsing our website or purchasing a digital product does not create one.
4. Medical services
•Treatment decisions are made by your provider after an individualized evaluation. Booking a visit or completing intake does not guarantee that a prescription will be issued.
•If a prescription is appropriate, it is sent to a licensed pharmacy that dispenses and ships your medication to you. Your prescription is for you alone — it is illegal to share, sell, or give your medication to anyone else.
•If a compounded preparation is prescribed, it is not FDA-approved, and the FDA does not review compounded drugs for safety, effectiveness, or quality. Your provider will discuss whether a compounded preparation is appropriate for you.
•We may decline to provide services, or discontinue prescribing, when we determine it is not clinically appropriate or safe to continue.
•Please keep your primary care provider informed. Our care complements — and does not replace — your relationship with them.
5. Your responsibilities as a patient
Provide complete and accurate health information, including all medications and supplements; follow your treatment plan and dosing instructions; report side effects or concerns promptly; complete your check-ins; keep your contact and payment information current; use our secure patient platform for clinical questions; and treat our team with respect. We may end the care relationship for abusive or inappropriate conduct.
6. Fees, Billing and Cancellations
•Consultation and follow-up fees are shown at booking. Your plan's monthly fee — including any medication charge — is shown before each charge.
•If your plan includes medication, that charge is recurring and monthly, and it continues until you cancel. You can cancel or pause future refills at any time by contacting us.
•We are a self-pay practice and do not bill insurance.
•Refunds, cancellations, and billing questions are governed by our Billing, Cancellation & Refund Policy, which is incorporated into these Terms.
7. Communications
By giving us your email address and phone number, you agree that we may contact you about your care, your account, and our services by email, text, or phone. Message frequency varies, and message and data rates may apply. You can opt out of marketing messages at any time — reply STOP to texts or use the unsubscribe link in emails. Opting out of marketing does not stop service messages about your care, which we may send by other means. We use our secure patient platform for clinical communication; if you choose to use unencrypted text or email for clinical matters, you accept the risks of those channels.
8. Educational materials and digital products
•Access to the Thrive Learning Library is included with your plan. It is a private educational resource for our clients — not a medical record, and not a substitute for personalized advice. Your access is for personal use, and materials may not be copied, shared, resold, or publicly distributed.
•Digital products. Downloadable products are licensed to you for personal, non-commercial use only. All content is the intellectual property of Thrive Medical, LLC. Digital products are covered by our 90-day satisfaction guarantee as described in the Billing, Cancellation & Refund Policy, and are educational only — they are not medical advice for your individual situation and do not create a provider-patient relationship.
•Affiliate disclosure. Some resources we recommend may include affiliate links. If you purchase through them, Thrive Medical may earn a commission at no additional cost to you. We only recommend products and services we trust, and affiliate relationships never affect your clinical care.
9. Intellectual property
All content on our website — text, graphics, logos, images, and educational materials — is owned by or licensed to Thrive Medical, LLC and protected by copyright and other intellectual property laws. You may not use our content for commercial purposes without our written permission.
10. Privacy
Our Privacy Policy & Notice of Privacy Practices describes how we collect, use, protect, and share your information, including your health information. It is incorporated into these Terms by reference.
11. Ending care
You may stop receiving services from us at any time. We may discontinue services if, in our professional judgment, it is not clinically appropriate or safe to continue, if required by law, if payment obligations are not met, or if the care relationship is no longer workable. Except in urgent situations, we will give you reasonable notice and, on request, help you transition your care.
12. Disclaimers and limitation of liability
•We provide our website and educational content "as is." Individual results vary, and no specific weight loss or health outcome is guaranteed. See our Medical Disclaimer.
•We provide clinical services with the professional skill and care required by law. Nothing in these Terms waives or limits any liability that cannot be waived or limited under applicable law, including Wyoming law.
•To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of our website, educational content, or digital products.
•Third-party platforms we link to (such as our booking and patient platform, supplement dispensary, and social media pages) have their own terms and policies.
13. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming. Any dispute arising from these Terms or your use of our website or digital products will be brought in the state or federal courts located in Campbell County, Wyoming, unless applicable law requires otherwise. Before filing any dispute, we ask that you contact us so we can try to resolve it directly.
14. General provisions
•Changes. We may update these Terms. The current version is always posted on our website with the date it was last updated. Material changes apply going forward, and continued use of our website or services means you accept the updated Terms. For ongoing patients, we will provide notice of material changes as appropriate.
•Severability. If any provision is found unenforceable, the remaining provisions stay in full force.
•Entire agreement. These Terms, together with our Privacy Policy, Notice of Privacy Practices, Billing, Cancellation & Refund Policy, and Medical Disclaimer, make up the entire agreement between you and Thrive Medical regarding your use of our website and digital products. Your signed consent documents also apply to your care.
•No waiver. Our failure to enforce a provision is not a waiver of it.
•Electronic acceptance. Your electronic acceptance of these Terms — by checking a box, booking, or using our services — has the same effect as a handwritten signature.